Rejected claim
Identify the stated reason. Gather the relevant records.
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Insurance claims assistance · Delhi
Insurance claim
rejected, delayed
or partly paid?
Get help organising your documents, understanding the insurer’s response and planning the next step.
Register Your ClaimBuy InsuranceHow we help →
Registration is free. Proposed success fee: 20% + applicable GST. Terms agreed in writing. Fees & Calculator →
Registration is free. Illustrative service fee: 20% + applicable GST. Fees & Calculator →
Claims we assist with
What’s holding up your claim?
Start with the concern you are facing, or choose your insurance type below.
Delayed claim
Find what is pending and organise the follow-up.
See how we helpShort payment or deductions
Organise the assessment, bills and disputed items.
See how we helpCashless request denied
Understand the response and available next steps.
See how we helpReimbursement filing
Get the file organised before it is submitted.
See how we helpPolicy mis-selling concern
Bring the policy and sales correspondence together.
See how we helpSupport across insurance types.
Choose your policy categoryHow it works
Three steps to get started.
- 01
Register for free
Tell us your insurance type and claim concern. Save your reference number and keep your policy and insurer’s response ready.
- 02
Discuss the next step
We aim to respond within one working day: Mon–Sat, 10 AM–7 PM IST, excluding public holidays.
- 03
Organise & follow up
Agree the scope and fees in writing, then organise the claim file and insurer follow-up.
Customer feedback
A few words from our clients.
Abhinav Sharma★★★★★
“professionalism, transparency and dedication”Excerpt from a public Google review
Deepak Gupta★★★★★
“outstanding support in the successful settlement”Excerpt from a public Google review
School testimonials · selected excerpts
Trusted by schools, too.
Bharti Public School
Swasthya Vihar
Group Mediclaim · Personal accident · Vehicle claims
Read the full testimonial →RohiniCLS has assisted Bharti Public School, Swasthya Vihar, in successfully settling our Group Mediclaim (GMC), personal accident and vehicle insurance claims.
Mamta Modern Senior Secondary School
Vikaspuri, New Delhi
Vehicle · Health claims
Read the full testimonial →One claim stands out in our experience with RohiniCLS—a vehicle insurance claim of ₹24 lakh, which they helped us successfully settle.
Public Google review excerpts · Source snapshot: 11 October 2026. See all original review details →
RohiniCLS · Delhi office
Meet RohiniCLS
People you can speak to.
A process you can understand.
RohiniCLS focuses on claims-documentation and administrative support: bringing your claim papers, insurer queries and correspondence into one organised record.
The service scope is agreed before work starts. Your written agreement sets out the covered work, charges, payment stages and any expenses. The team keeps track of the documents shared, insurer responses and outstanding requirements.
Before you get started
A little clarity.
A clearer next step.
Quick answers to common questions, with detailed guidance when you need it.
Explore all FAQs →Watch our video guides →Is registration free?
Registration is absolutely free. RohiniCLS does not charge a registration fee. Any further assistance and applicable charges are agreed separately before work begins.
Can I enquire about a policy bought elsewhere?
Yes, you can share the policy type and your concern. The team will confirm whether it can assist, the proposed scope and any fees before engagement.
What happens after I register?
Save your reference number. We aim to contact you within one working day for an initial discussion and to confirm the documents needed. Working days: Monday–Saturday, 10:00 AM–7:00 PM IST. Sundays and public holidays are excluded. Requests received outside these hours are reviewed from the next working day. Keep your policy, claim papers and insurer’s response ready. Quote your reference if you need to follow up.
What should I share first?
Start with your insurance type, the issue and a brief summary. The relevant documents can be requested after the team understands the matter. Do not include bank details or identity documents in an initial enquiry.
25 YEARS OF INSURANCE EXPERIENCE
Experienced guidance.From choosing cover to navigating claims.
Call for claim assistance, or WhatsApp our policy-sales team.
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